About Premiere Care
Based in Leyburn, in the heart of the beautiful North Yorkshire Dales National Park, Premiere Care was founded by Ursula Bussey in 2001. From our humble beginnings, operating from Ursula’s own home, Premiere Care has quickly grown to a large, independent, family run, domiciliary care agency, supporting clients all over North Yorkshire and as far afield as London and the Home Counties.
Ursula’s son Nick Bussey joined the company in June 2016. Nick brought his extensive experience from 25 years as a senior manager and CEO at Citizens Advice Bureau to the team, he works alongside Ursula managing the business. In November 2018 we registered with the Care Quality Commission as a Domiciliary Care Provider, our registration number is 1-5328704662. Nick, as the ‘Responsible Manager’, ensures that all our systems and procedures are current and compliant with the Care Quality Commission guidelines. Click on the link to find out more about what this means for you and your care. In April 2019 Nick was made Joint Managing Director.
Our Board of Directors also includes Ursula’s daughter Karen Gill, who is a non executive Director. Karen has over 30 years of experience working as a senior manager with health based services, most recently as Director for a GP co-operative in Buckinghamshire. As well as advising the board on current practice, Karen also undertakes an annual external audit of our systems to help us ensure we are operating in line with our stated policies and procedures.
As part of our plan to grow and develop Premiere Care, Rachel Bussey (Ursula’s daughter-in-law) joined the team in 2018 as our Business Development Manager, Rachel has considerable experience of training, recruitment, marketing and business development. Rachel is responsible for our recruitment strategy and marketing with a focus on promoting the business growth and development.
The finances in any business are very important and we are extremely fortunate to have the services of an excellent Finance Officer in Paula Scott. Paula has a number of clients across Wensleydale and has been working with Premiere Care for many years.
We have a team of three Care Coordinators, who help run Premiere Care on a day-to-day basis. Jenny Bailey works full time & Rachael Monaher works 27.5 hours over five days, they are supported by Yvonne Caldwell. Rachael joined the company in September 2018, in response to an increase in the demand for our service, Jenny joined the company in May 2019, when Nicky Robertson, our long serving Care Coordinator, left to work with her husband.