Premiere Care - a family run business providing affordable home care across Yorkshire
Now in our twenty first year delivering excellent hourly and live-in home care
Based in the Yorkshire Dales with two generations of our family helping to care for people
Care Quality Commission registered
Over 130 carers providing care to clients and their families each year
100% of our new private client enquiries via word of mouth recommendation
Respected service provider to North Yorkshire County Council clients
98% of our clients said we provided a great service in our latest survey
Friendly, hands-on team ethos combined with great value for money
With the pandemic situation worsening we have taken additional precautions to protect the wellbeing of our clients and carers. As of December, as well as being provided with all the PPE they need, all our carers are now being tested for Covid each week. Each positive test is being reviewed in light of the current guidance and the most appropriate steps taken for that situation. The client and family are informed straightaway and a course of action agreed. We have only had two positive carer tests and no transmission to clients. Please be assured that we continue to work really hard to ensure all our clients and carers are kept safe.
If you want to know more about our services why not get in touch on 01969 622499. Our friendly team are available from 9.00 – 17.00 Monday to Thursday and until 2.30pm on Friday. In an emergency we can call you back in the evening.
Our Care Services
We had our first CQC audit in November 2019, this reported a Requires Improvement rating, with good ratings for Caring and Responsive. In response we have implemented many new administrative systems, including rolling out a new online care and medication recording system, that allows our office team to monitor care notes in real time. Our next CQC audit is due in February 2021 and we are confident the improvements to evidence the good care we provide will result in a better rating.
We have a dedicated team of hourly home carers who are able to visit a client in their own home at times to suit and for a duration to meet their needs. Due to carer travel costs this service is limited to within 15 miles of Leyburn, North Yorkshire.
Up to 12 hours day care any time between 7am and 9pm. Our day Carers will assist with getting up, washing, dressing, food preparation, as well as be available to take clients to appointments. Due to carer travel costs this service is limited to within 15 miles of Leyburn, North Yorkshire.
Up to 12 hours shift night care between 7pm and 9am. Our night carers will assist with getting ready for bed, washing, as well as night care as required. Due to carer travel costs this service is limited to within 15 miles of Leyburn, North Yorkshire.
Companion Care is our entry level live-in care service. Carers are available to keep clients company, keeping them safe during the day and overnight. The service includes basic housekeeping, cooking and transportation to appointments. Our live-in care service is offered to clients anywhere in the UK.
Respite care provides short-term relief for primary caregivers. It can be arranged for just an afternoon or for several days or weeks. Care is provided in the client’s home. Due to the temporary nature of this work it is not always possible to arrange at short notice, please contact the management team to discuss.
Personal Care is our primary live-in care service. Carers are on hand in the client’s home 24/7. The service includes basic housekeeping, cooking and transportation to appointments, but will also include full personal care, including dementia and / or palliative care. Our live-in care service is offered to clients anywhere in UK.
Great Care Starts with You!
Working with Premiere Care
We are always looking for carers, if you are interested fill in the form and we will contact you. Benefits of working with us:
“With the pandemic creating so much uncertainty for us all, it was a huge relief to know Dad is in safe hands. He really likes his care team and since you started providing him with support he has been much more engaging and active. Thanks to all the team.” 2020
“Special thanks to your office team, Rachael and Tor were always there when I was at my whits end with a listening ear and good advice. I couldn’t have coped with all the stress of looking after my mother without your help – forever grateful.” 2020
“Thank you so much for sending me such a lovely carer to look after me after my knee operation. I enjoyed her company very much and she was a marvellous cook!” 2020
“Nick and the team are great – the carers they introduced were all so professional and kind. They helped mum be more independent and allowed her to carry on living at home right to the end, something that was so important to her. Thank you.” 2020
“Peace of mind is worth every penny! The office team are great and nothing throws them, we really appreciate all your support in looking after our father.” 2019
“We cannot praise you enough – thank you, thank you, thank you.” 2019
“This is to say a hearty (and heartfelt) thank you on behalf of all my family and myself for the prompt, intelligent and courageous action taken by Dad’s care team. The care Dad receives is outstanding and I want this letter to represent formal notification from the family of our gratitude.” 2019
“We would like to thank you personally for the extra attention to detail, and for the kindness which you have shown to Mother and ourselves, particularly during this year. It has been very reassuring to know that Mother has been looked after in such a professional and caring way in the comfort and surroundings of her own home.” 2019
“You were wonderful over the last 5 years. Where would we have been without you? If any potential client has concerns tell them to call me.” 2019